Lizaro Casino Cookie Policy

Last updated: May 20, 2026

This Cookie Policy explains how Lizaro, operated by Sligo Limited (company registration number C 104415), uses cookies and similar tracking technologies on its website. It sets out what cookies are placed, why they are used, and how you can manage or remove them. This policy should be read alongside the Lizaro Privacy Policy, which covers broader personal data processing in connection with your account and use of the platform.

By continuing to use the Lizaro website after being presented with the cookie notice, you acknowledge the use of cookies as described in this document. Where cookies involve the processing of personal data, that processing is governed by applicable data protection law and the terms of the Privacy Policy.

Interpretation and Definitions

The terms used throughout this Cookie Policy carry specific meanings to ensure clarity and legal consistency. Capitalised terms that are not separately defined here carry the same meaning as in the Lizaro Terms and Conditions or Privacy Policy. Understanding these definitions helps you interpret your rights and our obligations correctly.

Key Terms Explained

"Company" refers to Sligo Limited, the operator of the Lizaro brand, registered under company number C 104415 and holding Remote Bookmaker's Licence reference 1020369 issued by the National Excise Licence Office under the Irish Revenue Commissioners.

"Cookies" means small data files placed on your device — computer, tablet, or mobile — when you visit the Lizaro website. "Website" means the Lizaro online casino and sportsbook service accessible via the official domain. "You" or "User" means any individual who accesses or browses the website, regardless of whether they hold a registered account.

Scope of This Policy

This policy applies to cookies set directly by Lizaro and, where applicable, by authorised third-party technology providers that support the platform's operation. It does not apply to cookies placed by external websites linked from the Lizaro site. Lizaro does not control third-party cookie practices on external platforms.

What Cookies Are

Cookies are small text files stored on your device by a web browser when you visit a website. They allow the website to recognise your device on return visits and retain certain information between sessions. Cookies do not execute code, carry viruses, or access other files stored on your device.

Data Stored in Cookies

The information a cookie may store includes a unique identifier for your browser session, your language or display preferences, authentication tokens, and behavioural data such as pages visited or time spent on sections of the site. Depending on the cookie type, this data may be linked to your registered account or treated as anonymous device-level information.

Where cookie data constitutes personal data under applicable law — for example, when it is associated with a logged-in account or an identifiable device — it is processed in accordance with the Lizaro Privacy Policy and relevant data protection obligations. Cookie data that cannot reasonably identify an individual is treated as non-personal technical information.

Cookies and Your Experience

Cookies make routine website functions possible. Without them, the site would not be able to keep you logged in as you move between pages, remember your currency or language setting, or load the correct version of the cashier for your jurisdiction. They are a standard part of how modern websites operate.

Types of Cookies Used

Lizaro uses two principal types of cookies, distinguished by how long they remain on your device. Each type serves a different operational purpose, and understanding the difference helps you make informed choices when managing your browser settings.

Session Cookies

Session cookies are temporary. They are created when you open your browser or begin a visit to the site and are deleted automatically when you close your browser or end the session. These cookies do not persist between visits and hold no lasting record on your device. They are primarily used to maintain continuity within a single browsing session — for example, keeping you authenticated as you navigate between the casino lobby, cashier, and account pages.

Persistent Cookies

Persistent cookies remain on your device after you close your browser. They expire either after a set time period defined in the cookie itself, or when you manually delete them. These cookies are used to remember preferences you have set — such as your preferred language or display options — so you do not need to reconfigure them each time you return to the site. The retention period for each persistent cookie varies and is proportionate to its purpose.

Cookie Categories

Beyond the technical distinction between session and persistent cookies, cookies on the Lizaro website fall into functional categories based on what they do. Each category has a distinct role, and some are strictly necessary for the site to operate, while others support optional functionality.

Essential Cookies

Essential cookies are necessary for the website to function. They cannot be switched off in the site's systems because the site would be unable to deliver its core services without them. These cookies do not store information that could be used to identify you for marketing purposes. They are set in response to actions you take — such as logging in, adjusting account settings, or initiating a deposit — and they expire when the relevant session or transaction ends.

Functional Cookies

Functional cookies enable the site to remember choices you make, providing a more personalised experience. Examples include your preferred display language, currency selection, and whether you have acknowledged a notification or information banner. If you disable these cookies, some site features may not behave as expected, but the core platform will remain accessible. Functional cookies do not track your activity across other websites.

How Cookies Are Used on This Site

Cookies on the Lizaro website serve specific operational purposes connected to the platform's casino, sportsbook, cashier, and account management functions. Their use is tied to real site features rather than generalised tracking. The following explains the main use cases in practical terms.

Authentication and Account Security

When you log into your Lizaro account, a session cookie is issued to verify your identity across the pages you visit during that session. This prevents you from being asked to re-authenticate each time you move between the casino lobby, account settings, or cashier. The authentication token stored in the cookie is linked to your account session and expires when you log out or close the browser.

Security cookies support fraud-prevention and bot-detection processes. They may record signals such as whether a login attempt matches expected device and location patterns. These signals contribute to the platform's AML and KYC risk-assessment processes where relevant thresholds are reached.

Preference and Settings Storage

Cookies are used to retain settings you configure during a session or across sessions. This includes language selection, currency display, and any responsible gambling tools you have set, such as deposit limit reminders or session time alerts. Storing these preferences locally reduces loading time and ensures the platform presents the correct options without requiring you to reapply settings on every visit.

Site Performance and Error Monitoring

Analytics cookies collect aggregated, non-identified data about how users interact with the website. This includes which pages receive the most visits, how long users spend in the casino lobby versus the sportsbook, and where technical errors occur. Lizaro uses this information to identify performance issues and prioritise improvements. No individually identifiable data is shared with third-party analytics providers without a legal basis for doing so.

Your Cookie Choices

You have the right to manage, restrict, or remove cookies stored on your device. Lizaro provides a consent mechanism at your first visit to inform you about cookie use and give you the opportunity to accept or decline non-essential categories. Your choices are recorded and applied to subsequent visits, though you can change them at any time.

Disabling Non-Essential Cookies

You may withdraw or adjust consent for functional, analytics, and marketing cookies through the cookie preference centre accessible on the site. Withdrawing consent does not affect cookies that are strictly necessary for the site to operate. Disabling analytics cookies means Lizaro cannot count your visit in aggregated statistics. Disabling functional cookies may cause the site to lose your saved preferences between sessions.

Disabling essential or security cookies is not possible through the preference centre because they are required for the platform to function. If you use browser-level controls to block all cookies, the site may not load correctly, and login, payment, and account functions may become unavailable.

Deleting Cookies Already Stored

You can delete cookies already stored on your device through your browser settings. Clearing cookies will log you out of any active session and remove saved preferences. The site will place new essential cookies the next time you visit. You may need to re-enter account credentials and reconfigure any display preferences you had previously saved.

Managing Cookies in Your Browser

All major browsers provide built-in tools to view, manage, and delete cookies. The steps vary by browser but are generally accessible through the settings or preferences menu. The instructions below cover the most commonly used browsers. For browsers not listed, refer to the help documentation provided by the browser developer.

Chrome and Firefox

• 🌐 Chrome: Open Settings, then Privacy and Security, then Cookies and other site data. Select your preferred level of cookie permission or clear existing cookies using the Clear browsing data option.
• 🦊 Firefox: Open Settings, then Privacy and Security. Under the Cookies and Site Data section, choose your blocking level or click Clear Data to remove stored cookies.
• 🔎 Both browsers allow you to view cookies stored by individual sites and delete them selectively without clearing your full browsing history.

Safari, Edge, and Other Browsers

• 🧭 Safari (macOS and iOS): Go to Preferences or Settings, then Privacy. Select Manage Website Data to view or remove cookies stored by specific sites.
• 📐 Microsoft Edge: Open Settings, then Cookies and site permissions, then Manage and delete cookies and site data. You can block third-party cookies or clear all stored data from this menu.
• 📱 Mobile browsers: Cookie settings on Android and iOS browsers are typically found within the browser's Privacy or Site Settings menu. Steps vary by version and device manufacturer.
• 🖥️ Other browsers: Consult the browser's official help documentation for instructions on cookie management specific to that platform.

Third-Party Cookies

Some cookies placed during your use of the Lizaro website originate from third-party providers that deliver specific technical or analytical services. These providers operate under their own privacy and data-handling policies and are contractually required to process data only for the purpose for which they are engaged by Lizaro.

Types of Third-Party Providers

• 🎲 Game studios such as Evolution, Pragmatic Play, and Play'n GO may set cookies to support game loading, session continuity, and RNG integrity within their embedded game clients.
• 📌 Analytics providers may set cookies to collect aggregated site-usage data. Data shared with these providers does not include account credentials, payment details, or personally identifying information beyond what is necessary for the analytics purpose.
• 🪙 Payment processors, including card networks and e-wallet providers, may place cookies as part of secure transaction authentication flows.
• 🧩 Security and fraud-detection tools used by the platform may set cookies to identify automated traffic, detect suspicious patterns, and support AML risk controls.

Responsibility for Third-Party Cookies

Lizaro does not control how third-party providers manage cookies once set. If you wish to restrict third-party cookies placed by game studios or analytics tools, you can use your browser settings to block third-party cookies globally. Be aware that doing so may affect game loading or site functionality in some areas of the platform.

Cookies and Data Protection

Where cookies collect or process personal data — including data linked to a registered account, a device identifier that can identify an individual, or behavioural information tied to an identifiable user — that processing is subject to applicable data protection law. Lizaro's legal basis for processing personal data through cookies depends on the category of cookie involved.

Retention and Deletion

Personal data collected through cookies is retained only for as long as necessary for the purpose for which it was collected, or as required by law. Session cookie data is discarded at the end of the browser session. Persistent cookie data is held for the duration specified in the cookie's expiry field. You may request deletion of personal data collected through cookies by contacting the Lizaro support team.

Changes to This Policy

Lizaro may update this Cookie Policy from time to time to reflect changes in technology, regulation, or platform operation. When material changes are made, the updated policy will be published on the website with a revised effective date. Continued use of the website after a policy update constitutes acknowledgement of the revised terms.

You are encouraged to review this policy periodically. If a change affects how your consent is sought or recorded, you will be notified through the site's cookie consent mechanism and given the opportunity to review and reconfirm your preferences.

Contact for Cookie Queries

If you have questions about how Lizaro uses cookies, wish to exercise your data rights in connection with cookie-collected data, or want to report a concern about cookie-related processing, you can reach the support team through the following channels.

How to Get in Touch

• 💬 Live chat: Available 24 hours a day through the Lizaro website. Live chat is the fastest channel for general cookie and privacy queries.
• 📧 Email: Directed support requests can be submitted to support@lizaro.com. For data protection matters, identify your request as a privacy or cookie query in the message subject.
• 📋 Account help desk: Logged-in users can submit a support ticket through the account dashboard. Ticket submissions create a reference number for tracking the progress of your request.
• 📑 Written requests: For formal data subject access requests, deletion requests, or complaints related to cookie-based data processing, submit a written request via the contact form available in the help section of the site.

Response Timeframes

The support team aims to respond to general cookie queries within standard business hours. Formal data protection requests — such as access, erasure, or restriction requests connected to cookie-collected personal data — are handled under the timescales set out in the Privacy Policy and applicable law. Lizaro does not charge a fee for processing data subject requests in connection with cookie data unless a request is manifestly unfounded or repetitive.